We are hiring Bike to Shop Coordinators! The event runs from August 7 – 20 inclusive.
HUB Cycling is Metro Vancouver’s cycling organization. We get more people riding bikes more often through education, action, research, and events. With over 45,000 email subscribers, 2,000 members, and tens of thousands of people reached through events each year, HUB is leading the way in making cycling an attractive choice for everyone.
Knowledge HUBs are one of our most popular in-person activations during events. They are used to promote our events and are high-energy places where the community can visit to receive cycling information and resources for a safe and happy ride.
We’re seeking 2 – 4 experienced Event Coordinators to manage our Knowledge HUBs (formerly Celebration Stations) during Bike to Shop.
The Knowledge HUBs mostly run at 11AM – 1PM, 1PM – 3PM, or 3PM – 5PM and there are 10+ scheduled across the two weeks. Shifts typically start an hour before and after each station to account for travel time, set-up, assigning volunteers to their roles, and clean up.
Over 1,000 cyclists have been counted at our most popular Knowledge HUBs in Metro Vancouver and thousands more have passed by. More information about Knowledge HUBs can be found at https://bit.ly/2RohkDH
About Bike to Shop
Bike to Shop aims to demonstrate the positive relationship between biking, business, and community. It has run since 2016 and over 18,000 people have taken part. From August 7 – 20, local businesses in 15+ neighbourhoods across Metro Vancouver are offering amazing freebies, and sweet deals for people biking to their business. Half are taking part from August 7 – 13 and the other half August 14 – 20.
Many of these neighbourhoods will also have Knowledge HUBs and there are over 10 scheduled throughout the event, including weekends.
The Bike to Shop Coordinators are responsible for managing these Knowledge HUBs and promoting registration for the event.
A strategic and driven event coordinator
Highly organized and a master of details and deliverables
Experienced in customer service
An engaging leader who is able to effectively manager a team of volunteers
Friendly, professional, and able to multitask
PaLike2bikessionate about the role that bicycles can play in building happier, healthier and more connected communities
Excited to engage with event participants
Ensure Knowledge HUBs comply with COVID-19 safety compliance regulations
ensuring attendees are abiding by physical distancing protocols
Enforcing current health and safety recommendations such as the supply and use of hand sanitizer
Transportation of station equipment.
Manage equipment during the event.
Drive and store a Modo van during the week.
Overseeing the set-up and take down of each station (1 – 2 per day)
Ensure signage and materials are in line with notes
Maintain presentable and well-supplied snacks where applicable
Sales sheets (if applicable for HUB Membership)
Set-up in a neat and professional manner in line with HUB guidelines
Knowledge HUB management
Taking photos of every station
Troubleshooting minor issues and escalating higher issues
Entice people to visit
Engaging with participants
Liaising with Bike to Shop Sponsors and Supporters and providing all signage/acknowledgement requirements
Communicate with HUB Staff via team WhatsApp
Communicating wait time for those wanting mechanic services
Host check in meetings
Training on the day
Thanking volunteers for their time
Tracking those that stop and those that pass by
Promotion of Bike to Shop and HUB Cycling
Encourage event registration
Flexibility, interpersonal skills, and enthusiasm are key to success in this position. The Knowledge HUBs will run in all weathers!
Valid driver’s license – two years driving history in BC preferred in order to be eligible to hold a Modo car share account
Familiarity with HUB Cycling and its programs preferred
Love of cycling for transportation and interest in sustainable transport and cities preferred
Ability to manage a group of volunteers
Must be able to lift 40 lbs
Terms and conditions:
Reports to: Engagement Manager.
2-4 temporary contract positions available.
Hours: 40-50 hours during Bike to Shop (includes weekends).
Additional up to 7 hours on the week prior (week commencing August 3) for training and packing of supplies.
Rate: $21 CAD per hour
You must be able to attend two training sessions
July 29 2021 from 5pm – 7pm: virtual training session with HUB Staff, Coordinators, and Volunteers
August 6 2021 from 5pm – 7pm: packing event equipment
Dates and time are subject to change
To apply, please send a cover letter & resume in a single PDF document to firstname.lastname@example.org with ‘Bike to Shop Coordinator’ in the subject line.
Applications close July 4 2021 and phone interviews will occur from July 7 – 11. However, we will continue to accept applications until the positions are filled.
HUB Cycling is committed to creating a welcoming, inclusive workplace and to working with people and communities to help them thrive and prosper. Diversity is integral to this commitment. Our diversity allows us to better understand, connect to, and respond to the needs of our members and communities. HUB Cycling encourages women, Indigenous people, people of colour, and LGBTQIA and individuals from other diverse communities to apply.
Due to the high number of applicants, only those selected for next steps will be contacted.
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