Park Operations Worker | Beavermead Campground
Job Title: Park Operations Worker/Gatehouse Attendant (Beavermead Campground)
Reports to: Supervisor, Beavermead Campground
Hourly Rate: $14.25
Purpose
Responsible for the day-to-day operation of the park gatehouse and park maintenance which
includes greeting park visitors, cash handling, camp-site reservations, retail sales, equipment
rentals, general maintenance of the park, campsites and buildings.
Primary Responsibilities (This is not an exhaustive list)
• Greet and assist park visitors
• Provide good customer service and problem solve for visitors as required
• Process camping reservations and registrations, retail sales, and equipment rentals
• Respond to visitor inquiries in person, by phone, and email
• Perform administrative and clerical tasks related to gatehouse operations including cash
handling and reporting, day-to-day management of camping reservations and registrations,
processing equipment rentals, and liaising with head office as required
• Keep gatehouse and immediate area clean, presentable, and in a good working state
• Perform daily campground maintenance, operations and inspections including campsite
cleaning, washroom cleaning, general grounds maintenance, waste/recycling activities, and
related record keeping
• Work in compliance with the Ontario Occupational Health and Safety Act (OHSA) and any
other safety related legislation, as well as related organizational health and safety policies
and practices
• Adhere to operating policies and procedures to ensure the safety of both staff and visitors
• Work in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and
provide customer service that meets the specified standards
• Follow established security practices as assigned
• Communicate with park supervisors and other staff with respect to ongoing park operations
and any operating needs or issues
• Participate in orientation and training programs as required
• Assist with conservation area activities and events when required
• Perform other relevant duties as assigned
Skill
• Self-motivated and able to work effectively as part of a team or independently with minimal
supervision
• Capable of prioritizing tasks
• Familiar with the operation of cash registers and point-of-sale equipment (debit/credit card
processing)
• Experience working with cash, managing sales transactions, and calculating change in a busy
setting
• Basic computer skills are required (Microsoft Excel, Outlook and Word), file management
• Effective communications and customer service skills, comfortable in dealing with the public
• Customer service skills that include conflict management and resolution, problem solving
• Valid Ontario Class G driver’s license with a clean driving record. An Ontario Ministry of
Transportation 3-year driver’s record (uncertified) must be provided
• A police record check must be provided in accordance with the Ontario Police Record
Checks Reform Act (vulnerable sector check, which includes a criminal record check)
• Emergency First Aid and CPR Certificate required(training is provided)
Effort
• Must be available to work weekends and statutory holidays throughout contract duration
• Must be available to work regular evening shifts (to ~10:00 p.m.) rotating weekend
schedules with other staff
• Fatigue resulting from managing multiple tasks and priorities
• Required to lift or move up to 27 kg/60 lbs. (e.g. launching and storing canoes, lifting bags of
firewood, emptying garbage barrels, and moving picnic tables)
• Able to traverse/work on irregular or uneven surfaces and terrain, wet or slippery surfaces
Working Conditions
• Interaction with the general public occasionally required to interact with dissatisfied or
angry customers
• Occasionally required to extend or modify hours of work in response to high/low visitor
volumes, emergencies, attendance at training sessions or other work related activities
• Working time is spent in a combination of office and field environments, outdoor work is
required; this will include exposure to variable weather conditions (especially summer heat)
and other workplace environmental hazards such as insects, poison ivy, wild animals,
domestic dogs, etc.
• Use of workplace hazardous materials such as cleaning products, fuels and lubricants,
construction materials, etc.
• Travel using corporate vehicles may be required
To apply:
Please email your cover letter/resume as one file (Word or PDF) to humanresources@otonabeeconservation.com with the subject heading that includes the name of the position and your name.
Example Email Subject: Park Operations Worker, Beavermead Campground | Taylor Smith
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