Volunteer Coordinator
Position Title: Volunteer Coordinator
Status: Full time
Location: Currently located in Downsview Park with plans to move to the Rouge Park in the future
Reports to: Operations Manager
Start Date: As soon as possible
Salary: Commensurate with experience
Essential Duties and Responsibilities:
In this unique and exciting role, the Volunteer Coordinator is responsible for managing the volunteer team, coordinating and developing the Volunteer Program and liaising with other TWC programs and other external organizations as needed. As an environmental organization working with hundreds of species, including some at-risk species, we could not do our critical work without our volunteers.
Accountabilities:
· Provides a positive, professional and safe working environment at all times
· Manages all volunteers including recruitment, selection, orientation, scheduling, training, attendance monitoring and maintenance of volunteer records and data
· Leads volunteer information sessions for interested volunteer candidates
· Liaises with TWC staff and volunteers to ensure that all departmental volunteer needs are met
· Keeps abreast of current volunteer management methods through literature perusal, conference attendance, networking and other means
· Evaluates, updates and expands existing programs, protocols/manuals and other material as needed
· Develops new and innovative ways of improving experiences and recognizing achievements of volunteers
· Responsible for retention of volunteers through recognition, conflict resolution, regular communication, relationship building, and other means
· Assists with setting of Volunteer Program goals and strategic planning
· In collaboration with TWC’s Communications team, manages and develops engaging content for TWC’s Volunteer Facebook Group
· Provides information to the Executive Director and Operations Manager for assessing Volunteer Program budget for the next fiscal year
Job Qualifications:
· Graduate of a volunteer management program or related experience
· Valid driver’s license; access to own vehicle for occasional use an asset
Experience:
· Minimum 3 years’ experience managing a medium to large volunteer program in a professional setting
Competencies:
· Ability to work in a fast-paced environment
· Strong leadership skills
· Excellent problem solving and critical thinking skills
· Exceptional interpersonal skills
· Highly organized
· Proven ability to multitask and prioritize
· Strong written and verbal communication skills
· High proficiency in computer skills
· Strong public speaking and presentation skills
· Ability to participate in group training sessions
· Ability to engage youth and adults from a broad range of backgrounds
· Genuine concern for and understanding of wildlife and environmental issues
· Familiarity with social media and being an administrator on a Facebook group
TO APPLY: Please email your cover letter and resume to hr@torontowildlifecentre.com, with the subject line “Attn: Shannon Brown – Volunteer Coordinator”. We sincerely thank all applicants, however due to the anticipated number of candidates only those who qualify for an interview will be contacted. Please no inquiries.
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