Children & Youth Coordinator

  • Full Time
  • Vancouver, BC
  • Posted 1 week ago
  • Closing date: Mar 30, 2019

Ocean Wise

Job Description


The Children & Youth Coordinator oversees the creation and implementation of engaging, dynamic and effective educational camps and clubs, supervises and trains a team of volunteers and educators, and liaises with parents and guardians of participants. These programs inspire participants to conserve aquatic ecosystems. The successful candidate must be comfortable working with children and youth of a variety of ages, creating new, innovative lesson plans for programs, and mentoring staff, volunteers and youth.



Oversees education programs at the Vancouver Aquarium by:

  • Designing, developing, evaluating, and coordinating the delivery of a variety of successful day camp, club programs and activities, and youth Learning Journeys and outreach;
  • Provide assistance to other Children & Youth programs as required, including Birthday Parties, sleepovers, and guest relations and tours.
  • Assisting with promotion and marketing of camp and club programs;
  • Continually evaluating programs to ensure that we are delivering a professional and valuable program to our visitors; instituting changes to programs in collaboration with the education team;
  • Maintaining positive continuing working relationships with guests (children and parents) attending programs to ensure future bookings;
  • Communicating effectively with the Manager, Children & Youth Programs and other departments in a timely fashion to ensure adequate supplies are available for programs;
  • Acting as a liaison with field trip providers and Aquarium staff. Internal contacts include Props Coordinator, Animal Care, Volunteer Services, Bookings Office, Visitor Experience, Interpretation Specialists, Education and Research staff;
  • Maintaining a good working knowledge of marine animals, ecosystems, and issues;
  • Delivering day camp and club programs for 4-16 year old audiences and ensuring all procedures and protocols for safety and quality of programming are achieved;
  • Coordinating the developing Ocean Wise Youth Council, including organizing weekly leadership calls, connecting with partners for outreach opportunities, providing career and professional development guidance to youth, and other duties as required.
  • Being a key part of delivery team, working directly with participants.
  • Opportunities to train and assist in other education departments as needed.

Provides administrative support, accountability and tracking for Children & Youth Programs by:

  • Coordinating administrative aspects of camp and club programming and delivery. This includes planning, internal and external relations and communications, program evaluation, liaison with participants and guardians;
  • Acting as a link between registrants, internal and external contacts, Aquarium staff and the Children & Youth team;
  • Tracking all attendance, bursary funds, participant paperwork, staff availability and scheduling, program contacts,
  • Assisting with updating and maintaining internal/external website, phone line, email box, volunteer manuals, policies, communications, grant proposals, newsletters, promotional and educational material where applicable.

Manages volunteers by:

  • Recruiting, training, motivating, supervising, and evaluating a team of volunteers who facilitate programs;
  • Designing and implementing specific volunteer training and continuing education for camp & club volunteers and work experience students;
  • Assisting with the design and implementation of general volunteer training program for all Aquarium volunteers.


Consciously improves the overall organization and its processes by:

  • Continually improving our impact on the environment and greening of operations through support of EMS protocols;
  • Maintaining and supporting organizational safety standards;
  • Abiding by all organizational policies and procedures;
  • Performing other duties of a similar nature or level.



Education and Experience

  • Valid Standard first-aid and CPR-C certification (may receive after employment);
  • HIGH FIVE, All About Play,
  • Bachelors degree in biology, nature sciences, education, environmental education or related field of studies, or an acceptable combination of education, training and experience;
  • Several seasons interpretative work or teaching experience;
  • Experience delivering innovative educational programming for children and youth;
  • Strong background in customer service;
  • Experience working with children and youth:
  • Supervisory experience an asset; experience working closely with volunteers;
  • Experience in problem solving and resolving interpersonal issues;
  • Animal husbandry experience an asset;


  • Demonstrated ability in development and implementation of leading edge conservation education practices;
  • Must be creative, flexible and enthusiastic;
  • Strong problem solving and decision making skills;
  • Respectful and child-centered management skills;
  • Ability to work independently and to exercise initiative;
  • Strong organizational ability;
  • Ability to work with a wide variety of ages and demographic groups;
  • Ability to take charge and motivate others;
  • Ability to supervise peers of a close age;
  • Ability to observe and assess camper and club participant behavior, enforce safety regulations and emergency procedures, and apply appropriate behavior management techniques;
  • Enthusiasm, sense of humor, patience, self-control;
  • Familiarity with Windows, Microsoft, internet and email applications;
  • Active demonstration of Ocean Wise’s values and mission.

Working Conditions:

  • Normal working environment, with no unusual risks or discomforts, incumbent will work in a shared office environment;
  • Exposure to live or dead animals may result in bites, stings, punctures and cuts;
  • Exposure to variable weather conditions including heat, cold, rain, wind, snow;
  • Responsibility for self, staff and camper health and safety; promote camper health and safety; appropriately assess, evaluate and implement program policies and procedures;
  • Some work offsite: at the beach, throughout Stanley Park, field trips to museums, marine mammal rescue facilities, etc;
  • Job requires the ability to safely carrying loads up to 25 kgs at a time.
  • Flexible schedule as most programs delivered on Friday, Saturday and Sunday. Some evenings, weekends and overtime are required.
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