Donor Relations Support
Description:
Position Title: Donor Relations Support
Status: Full-time
Location: Currently located in Downsview Park with plans to relocate to the Rouge Park area in the future
Reports to: Operations Manager
Compensation: $35,000 or commensurate with experience
Position Summary:
As the first point of contact for many of our donors, we are looking for someone who enjoys interacting with members of the public; especially those with a love and appreciation of our wild neighbours. Although this position is mostly focused on donor relations and associated administrative duties, there is a lot of opportunity to get involved with our fundraising team assisting with events and other exciting donor related activities. If you are someone who is welcoming, enthusiaistic, organised, a true multitasker and would like to join our animal loving team, we would love to hear from you.
Accountabilities:
· Responsible for majority of donor (and potential donor) communications including in person, on the phone, and written (e-mail, paper, and some on-line)
· Accepting and processing monetary and in-kind donations
· Issuing acknowledgment and tax receipts
· Assisting with in-house mailings
· Assisting with ongoing maintenance of CRM and other donation related records
· Assisting with other administrative and fundraising tasks as needed
Experience:
· Experience in a customer service-focused setting
· Experience working with eTapestry or other fundraising software an asset
· Work or volunteer experience in an NGO in a similar role
Competencies:
· Excellent interpersonal skills; must be personable both in person and on the phone
· Highly proficient with computers especially Microsoft Office programs and CRMs
· Exceptional attention to detail
· Highly organised
· Proven ability to multi-task and prioritise
· Outstanding written and verbal communication skills
· Ability to take initiative and be inquisitive
· Ability to work well with a team and independently
· Genuine concern for and understanding of wildlife and environmental issues
To apply: Please e-mail cover letter and résumé to hr@torontowildlifecentre.com Attention: Shannon Brown and include “Donor Relations Support” in the subject line.
We sincerely thank all applicants; however only those selected for an interview will be contacted. Please no inquiries.
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