Field Operations Supervisor

Overview

Are you looking to apply your talent? Join our team in the North!

A Field Operations Supervisor is responsible for managing the day-to-day, on-the-ground execution of tours, acting as the key link between office management, field staff (guides, drivers), and customers. This role focuses on ensuring safety, high-quality customer service, efficiency, and logistical success.

Key Responsibilities

Staff Management: Recruiting, training, and scheduling team members (e.g., tour guides, drivers).
Operational Logistics: Coordinating daily tours, transportation, and equipment maintenance.
Quality & Safety Compliance: Monitoring field activities to enforce safety regulations and company policies.
Guest Service Excellence: Resolving complaints and ensuring high-quality guest experiences.
Vehicles & Equipment: Maintenance of company fleet (vans, buses, atv, snowmobiles, etc.) and operational equipment (fishing gear, snowshoes, kicksleds, generators, solar system, etc.)
Reporting & Administration: Preparing progress reports and managing operational budgets.

Required Skills and Qualifications

Experience: Previous experience in tourism, hospitality, or field operations.
Outdoor: Proficient experience in hiking, snowshoeing, snowmobiling.
Leadership: Strong team management, conflict resolution, and communication skills.
Organization: Ability to manage logistics, inventory, and scheduling.
Certifications: Valid first aid/CPR, class 4 driving license.
Flexibility: Willingness to work weekends, holidays, or in remote environments.
Communication: Spoken and written fluently in English. Fluency in Spanish or Japanese would be an added advantage.

Working Conditions

This is a hands-on role that requires being on-the-road or in the field, rather than entirely in an office.
Flexibility is required to work early mornings, weekends, and holidays, particularly during high season.
The Field Operations Supervisor position is located in Whitehorse (Yukon).
extended vacation period in off season
health benefit plan
competitive salary
training and certification programs are supported

Salary

CAD 4.800-6.400/month depending on skills, experience and qualifications.

Work Environment

Office and outdoor environment.
The jobholder is not subject to work that is physically demanding and is generally not exposed to any hazards as a direct consequence of the job.

Work Location

The Field Operations Supervisor position is located in Whitehorse (Yukon).

Perks

extended vacation period in off season
health benefit plan
competitive salary
training and certification programs are supported

This position is full-time employment depending on qualification and performance.
We thank all those who apply but only those considered will be contacted.

Application deadline: May 31, 2026
Start date: July 1, 2026

If you have the experience, drive and interest to qualify for this opportunity please email your resume, cover-letter and references to op.jobs@arcticrange.com or submit your application online.